Balloon Care.
To keep your balloon lasting longer and looking its best, follow these helpful tips:
- Air-filled bubble balloons can remain inflated for several months with proper care, though we cannot guarantee exactly how long they will last as they are PVC after all.
- Always keep balloons away from sources of heat, direct sunlight and any sharp or rough objects that might puncture them. Changes in temperature may cause the writing or decoration on the balloon’s surface to peel or fade.
- It’s important not to store balloons overnight in open spaces outside such as garages; instead, keep them at a stable room temperature for optimal longevity.
- Remember that uninflated balloons and balloon parts can pose choking hazards, so always keep them out of reach of young children and pets.
- Never inhale helium gas, as it is extremely dangerous and can be life-threatening.
- After your balloon has popped, please dispose of it responsibly to prevent littering.
- Never release balloons outdoors, since they can harm wildlife and become entangled in trees or power lines, causing environmental damage.
Returns Policy.
Unfortunately The Bubbly Gift Co. does not offer refunds or exchanges for change of mind.
Please choose carefully before placing an order. All balloons are made to order and due to the nature of the product, we cannot re-sell the item if it has been returned due to a change of mind.
DELIVERY
The Bubbly Gift Co. ensures the highest quality of care is taken in the delivery of the order to the customer’s requested address. It is recommended that the customer is available to accept delivery of the order. The Bubbly Gift Co. will not take responsibility for any damage or deflation of the product once delivery has taken place.
Recipients can refuse the product if it is damaged or incorrect upon delivery.
On the occasion that you have received a damaged item, please email hello.bubblygifts@gmail.com within 24 hours of receiving your order, along with a description and photo of the damage and we can assess further. This is a case by case basis. We will either approve or decline your return.
COLOURS
Colours might appear slightly different from the pictures displayed on our website due to variations in individual screen settings and lighting conditions.
PERSONALISATION
No changes or modification of balloon personalisation such as wordings, designs & colour. Changes cannot be made once the order has been placed. You are advised to triple check the order form prior to placing the order.
ORDER CANCELLATION
To cancel an order that has been placed with The Bubbly Gift Co. the following applies:
- Cancellation 5 days prior to delivery date: 50% refund*
- Cancellation 24 hours prior to delivery date: Cannot be refunded or exchanged*
*- If the order has already been processed and is currently in the process of being made or prepared for delivery, unfortunately, the order cannot be cancelled or refunded at that stage.
We appreciate your understanding in this matter.